Refund policy
🔁 Return & Refund Policy
At After Dark Co., your satisfaction means everything to us. We’re committed to providing high-quality, curated intimacy products that support confidence, connection, and comfort. Due to the intimate nature of our items, we have a few important policies in place to keep you and all of our customers safe.
🖤 All Sales Are Final
For the health, safety, and hygiene of our customers, all product sales are final and we do not accept returns or exchanges on any opened or unopened items.
This includes (but is not limited to):
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Toys & devices
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Lubricants & enhancement products
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Lingerie & wearable items
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Bundles, kits, and curated boxes
💌 Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery at THEAFTERDARKVAULT@GMAIL.COM with:
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Your order number
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A photo of the damaged item
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A short description of the issue
We’ll gladly replace the item or issue a store credit if the issue qualifies.
💻 Digital Products
All digital guides, downloads, and workshop access are non-refundable. If you're having trouble accessing your digital purchase, please reach out—we’re happy to help!
✨ We’re Here for You
If you have questions or concerns about your order, don’t hesitate to reach out to us at THEAFTERDARKVAULT@GMAIL.COM. We’ll always do our best to make sure you’re taken care of—discreetly, respectfully, and with care.